Tuesday, February 10, 2009

Part-time General Administration and Customer Service Vacancy


THIS VACANCY HAS NOW BEEN FILLED

Part-time General Administration and Customer Service Vacancy
20 hours per week, 10am to 2pm

Monday to Friday

We are looking for a well organised and pleasant mannered person to join our team and represent us in a customer service and administrative capacity on a part-time basis.

The organisation

British Recycled Products is the trading arm of Green Refurb Limited. We develop commercially viable construction products and outdoor furniture made from 100% British recycled waste, concentrating on rubber and plastic.

We're an environmentally conscious, customer focused company, driven by the desire to create new products and markets for British waste, saving it from landfill and protecting British jobs.

Business philosophy

Focus on customer needs
We recognise and accept that change is a sure thing. This provides us with the opportunity to be responsive to customer needs and underpins our flexible approach to finding the best alternative to traditional materials and processes.

Simply provide the best solution
Business decisions are seldom between what's right or wrong but rather, what's good or best. With this in mind, we strive to provide the most sustainable solution to the customer, balanced by a clear understanding that value and quality must always be at the heart of our our decision-making.

Ethics, people and planet
We support open communication at every level and conduct our business with integrity and honesty. We have strong community links and support the Big Green Weekend, an annual event that encourages sustainable thinking.

The team

You will be joining very small office-based team of three people of one director, one book-keeper and you, the admin/customer service person. You will be directly responsible to the director.

The role itself

This vacancy has come about due to the 18 month sabbatical of one of the directors and you will be performing part of his role.

The main duties will be managing invoices, ordering stock and deliveries, entering credit payments into our system, answering telephone enquiries, collating information about potential clients, despatching samples by post.

The purpose of the role of the role is to act as the “voice” of British Recycled Products when customers phone in, and to ensure the smooth passage of orders, invoices, payments and deliveries to and from our customers nationwide. You may also be required to use the internet and the telephone to research new markets.

This role would suit someone who has time commitments in the early morning and mid-afternoon. This may mean that they have children to take and collect from school or other child care obligations.

How the role will develop

The company is still young but has grown vigorously over its short life and is set to continue due to the increase in legislation relating to sustainable building practices.

The role itself has the potential to develop into a full time role, either fulfilled by one person or in a job-share capacity as the company grows.

Personal qualities required

If you have a pleasant telephone manner, are responsible and methodical, with key skills literacy, numeracy, together with organisational skills, then this role would suit you.

The remuneration

The rate of pay would be £6.12 per hour for a 20 hour week, working Monday to Friday from 10am to 2pm with all statutory holiday pay. This will be reviewed periodically.

Process & timescales

Interviews will be held in the final week of February 09 with employment to start with induction and commencement on Friday 6th March.

How to apply

In the first instance, please contact Jason Elliott on jason@britishrecycledproducts.co.uk

No agencies please.

No comments: